Rates

All orders are shipped using UPS Ground. Currently, we do not offer return labels or offer free returns. The shipping of a return is at the expense of the customer. 

If a customer enters shipping details incorrectly and the item is returned to LMNL, the customer will be charged again for shipping the item out a second time. Please check your address very carefully.

Tracking

Tracking links are emailed when the order is shipped and are sent from our website. If you have not received your tracking link and your order has been processed, please check your junk mail folders before contacting us to save you time (often that is where it is hiding).

US Shipping

We offer FREE SHIPPING for US purchases over $199.00 with code SHIP199 at time of purchase. 

Orders typically ship within 48 hours, excluding weekends and holidays, and excluding any custom items. Please allow extra ship time during sale periods or holiday seasons. Orders shipped with standard ground from New York will take 2 - 6 working days for delivery depending on the state.

If you would like expedited shipping, please contact us at care@lmnl-ny.com  

The cut-off time for same day fulfilment is 12 PM EST. Any orders that are placed after 12 PM EST will ship the following business day. Any orders placed with expedited shipping on Saturday or Sunday will ship on Monday. Note: LMNL is not responsible for any delays due to local disruptions.

International Shipping

We ship globally. Orders typically ship from our warehouse within 48 hours excluding weekends and holidays and excluding any custom items. Please allow extra ship time during sale periods or holiday seasons. 

The customer will be notified via email and provided with a tracking number. If you do not receive your tracking number, please email us at care@lmnl-ny.com  

International Duties and Customs

Please note, customs, duty fees, and import COD fees, are not included and it is the customer's responsibility to pay. We cannot determine the duty fees for country to country, please contact your local customs office if you have any questions. We recommend using a duty calculator site to approximate your fees. We do not refund any costs for customers that reject their packages upon arrival for failure to pay duty fees.